Collections Supervisor **Remote Work**

DRUMMONDDrummond specializes in accounting, legal, and consulting services, with a focus on international transactions, supporting organizations in Brazil and the United States. Our highly qualified team works efficiently and responsively to meet market demands, with a commitment to delivering quality and precision.DRUMMOND CULTUREWe promote a dynamic culture that values collaboration and partnership, creating an engaging environment where everyone can contribute and grow. We offer opportunities to work in the international market, broadening perspectives and strengthening global vision. We invest in continuous development through training and capacity-building programs, driving careers forward and enhancing skills.DIVERSITYWe value diversity and promote inclusion and equity within our teams, reflecting the representativeness of society in our workforce
Requisitos
MUST HAVE:Bachelor’s degree in accounting, Business Administration, Economics, or related fields;Previous experience in Accounts Receivable, Collections, or Credit & Collections;Previous experience leading a team;Strong knowledge of AR/Collection KPIs such as DSO, Aging, delinquency and recovery rate;Experience with complex collection negotiations and customer escalations;Advanced Excel skills;Experience with financial ERP systems;Analytical, results-oriented and strong communication skills.Advanced English (will be assessed during the interview);NICE TO HAVE:Experience in accounting firms, BPO, outsourcing or professional services;Experience with B2B collections and corporate clients;Experience with international clients or cross-border operations;Knowledge of PDD, credit analysis and credit policies;Experience with Power BI or other data visualization tools;Knowledge of LGPD/CDC and collection-related regulations;Experience with collection automation and process improvement.