Senior Process Analyst **Remote Work**

DRUMMOND

Drummond specializes in accounting, legal, and consulting services, with a focus on international transactions, supporting organizations in Brazil and the United States. Our highly qualified team works efficiently and responsively to meet market demands, with a commitment to delivering quality and precision.

DRUMMOND CULTURE

We promote a dynamic culture that values collaboration and partnership, creating an engaging environment where everyone can contribute and grow. We offer opportunities to work in the international market, broadening perspectives and strengthening global vision. We invest in continuous development through training and capacity-building programs, driving careers forward and enhancing skills.

DIVERSITY

We value diversity and promote inclusion and equity within our teams, reflecting the representativeness of society in our workforce.

Principais responsabilidades

• Identify root causes and opportunities for process improvement
• Conduct analyses and optimization initiatives (As Is / To Be, BPMN, VSM)
• Map and structure processes with a focus on efficiency and waste elimination
• Implement improvements and track results based on KPIs
• Lead alignment with stakeholders and support change management
• Develop and maintain documentation (flows, SOPs, playbooks)
• Conduct training sessions and support users in implementing improvements
• Manage the continuous improvement project portfolio (status, risks, and priorities)
• Support decision-making with data analysis and critical thinking
• Act as a reference in process management and promote best practices

Requisitos técnicos

MUST HAVE:

• Bachelor’s degree in Business Administration, Production Engineering, or related fields
• Solid experience of 2 to 4 years as a Process Analyst or in similar roles, with a focus on analysis and continuous improvement
• Experience in mapping and improving operational processes, as well as project management
• Advanced knowledge of process modeling tools (BPMN, Visio, etc.)
• Experience in project management and prioritization of initiatives, working within PMO environments
• Knowledge of continuous improvement methodologies, including Six Sigma (DMAIC) and similar approaches
• Advanced English (will be assessed during the interview)

NICE TO HAVE:

• Experience using project management tools (Trello, Asana, ClickUp, Microsoft Project, Kanban, among others)
• MBA in Project Management and/or certifications in Project Management (PMP); certifications in methodologies such as Six Sigma, Lean, or BPM
• Experience with NetSuite

Perfil comportamental

• Customer Service
• Problem Solving
• Multitasking
• Family Sense & Team Work
• Open Doors
• Respect
• Proactivity
• Autonomy
• Challenges
• Hands on