Analista de Canais e Parcerias Pleno **Remote Work**

DRUMMOND

Drummond specializes in accounting, legal, and consulting services, with a focus on international transactions, supporting organizations in Brazil and the United States. Our highly qualified team works efficiently and responsively to meet market demands, with a commitment to delivering quality and precision.

DRUMMOND CULTURE

We promote a dynamic culture that values collaboration and partnership, creating an engaging environment where everyone can contribute and grow. We offer opportunities to work in the international market, broadening perspectives and strengthening global vision. We invest in continuous development through training and capacity-building programs, driving careers forward and enhancing skills.

DIVERSITY

We value diversity and promote inclusion and equity within our teams, reflecting the representativeness of society in our workforce

Principais responsabilidades

Lead Handling and Qualification

• Handle leads generated from channels, partnerships, events, and joint initiatives.
• Conduct structured initial outreach.
• Qualify and nurture opportunities to move them forward in the sales funnel.
• Perform recurring and well-documented follow-ups.

Channel Operations Support

• Support the daily execution of the Channels & SDR area.
• Address recurring operational demands from partners.
• Assist with channel activation initiatives (events, webinars, campaigns).
• Act as the operational point of contact between partners and internal teams.

Pipeline and CRM Management

• Maintain the CRM updated with complete and accurate data.
• Properly link leads to partner accounts.
• Track opportunities through to closing or disqualification.
• Support the organization of reports and performance indicators.

Customer and Partner Experience

• Ensure a consistent service standard.
• Identify bottlenecks and risks in the process.
• Gather feedback and report improvement opportunities to the coordination team.

Requisitos técnicos

• Previous experience in SDR, Pre-Sales, Inside Sales, or Commercial Support roles.
• Strong organizational skills, follow-up discipline, and sense of prioritization.
• Excellent communication skills and professional demeanor.
• Hands-on experience with CRM systems.
• Advanced English (will be assessed during the interview).
• Solid understanding of sales funnel management and lead qualification methodologies.
• Ability to analyze pipeline data and generate basic performance reports.

Perfil comportamental

• Customer Service
• Problem Solving
• Multitasking
• Family Sense & Team Work
• Open Doors
• Respect
• Proactivity
• Autonomy
• Challenges
• Hands on